Returns & Exchanges
At SENA, we want you to be completely satisfied with your fashion choices, which is why we offer a 30-day return policy for all unworn items with original tags. Whether you need a different size or a full refund, our seamless process ensures your shopping experience remains effortless.
Return Process
- 1.Initiate Your Request
Log into your SENA account, navigate to your order history, and select the items you wish to return to receive a digital return authorization.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a full refund.
- 3.Affix the Label
Print the prepaid shipping label provided in your confirmation email and attach it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking number handy while we process your return within 5-7 business days.